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Game Controllers not showing in USB Tree/Shares

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aa36dca38fe186ae6807a95e54f978d79c3c8a4415e037f1802bed57f44020b7?s=110&d=mm&r=g
(@pdavis)
Posts: 5
Active Member
Topic starter
 

I have two Ultimarc Ultra-Stick controllers. Neither seem to be showing under the Workplaces/System/Shares or USB Tree. They are connected via a USB 3 Hub. I could see and use the controllers though in either of the workstations that was currently active (had focus using the keyboard/mouse switcher). Using Windows Game Controllers setup configuration in each workplace actually showed the controllers flipping back and forth between the two workstations as I switched focus (with a small delay).

I managed to assign the controllers to just one workspace by assigning the hub that I thought the controllers would be attached to to the proper workspace. This fixed the problem and something I wanted to do anyway so that any device plugged into the hub would be recognized by the proper workspace.

I have been using Aster for over a year now and love it!

System:
Windows 10 Pro 64-bit 1803(17134.254)
Intel Core i7-5820K
ASUS Radeon RX 580 (Workstation 1)
ASUS Radeon RX 480 (Workstation 2)
2 x Ultimarc Ultra-Stick controllers
USB 3 HUB


 
Posted : 23/09/2018 3:11 pm
b7dca6c4619a1a7b04a8365defdbd11f1131a92d968d52cb24ae9914263e73e8?s=110&d=mm&r=g
(@beast2040)
Posts: 155
Estimable Member
 

Please send the technical report from the ASTER program with option "Basic system information". In the message, describe the problem and what drivers are used for the controller.


 
Posted : 24/09/2018 11:30 pm
0324509b25bfb679b056a64d98cc9f835350d5c90c435bbba7edc8b88fb46832?s=110&d=mm&r=g
(@alex_zhang)
Posts: 5
Active Member
 

My xbox one s wireless controller is connected through a hub using a 2.4G receiver. assigning the hub to one of the terminal works...sometimes.
when using controller supported windows app or appx, the controller is picked up by both terminals. I actually do not know how to solve it.


 
Posted : 09/11/2018 11:11 am
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