Forum

Notifications
Clear all

Customer Service

6 Posts
4 Users
0 Reactions
3,102 Views
f04930a3f09576ccbc103c82dd10fb9deaac0e772e48a9afa46f536a6bf34a82?s=110&d=mm&r=g
(@elguapo916)
Posts: 19
Eminent Member
Topic starter
 

Is aster still up and running? I have been away from aster for a few years and trying to get back into it. I have a new PC and have been trying to deactivate my old license to use on the new one but I don't hear anything back. They used to be really good about responding.


 
Posted : 26/08/2022 5:48 pm
48cf2f203498fb2d84ebe3e1e90d64beb1985ee9c2d0cc2751ec724f37b03b1c?s=110&d=mm&r=g
(@saltreax)
Posts: 8
Active Member
 

I cant tell you, but the Forum is active 😀


 
Posted : 27/08/2022 6:57 pm
b7dca6c4619a1a7b04a8365defdbd11f1131a92d968d52cb24ae9914263e73e8?s=110&d=mm&r=g
(@beast2040)
Posts: 155
Estimable Member
 

Just send a request to technical support with a request to deactivate your key.


 
Posted : 28/08/2022 9:11 pm
f04930a3f09576ccbc103c82dd10fb9deaac0e772e48a9afa46f536a6bf34a82?s=110&d=mm&r=g
(@elguapo916)
Posts: 19
Eminent Member
Topic starter
 

Yeah, I tried submitting the request. It has been about 2 weeks and no response.


 
Posted : 29/08/2022 7:44 pm
b7dca6c4619a1a7b04a8365defdbd11f1131a92d968d52cb24ae9914263e73e8?s=110&d=mm&r=g
(@beast2040)
Posts: 155
Estimable Member
 

Sometimes responses end up in spam or are filtered out by a spam filter.
Please write to technical support again


 
Posted : 30/08/2022 11:13 am
3a495b47f49ac77236949f5ed42eda4d0eeaaf22c2962829c9a6e46edb59c7c2?s=110&d=mm&r=g
(@humberus)
Posts: 1
New Member
 

you resolve problem ?


 
Posted : 17/09/2022 5:14 pm
Share: