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A few issues

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(@mika12346456)
Posts: 1
New Member
Topic starter
 

Hello, Aster team!

I am currently on the trial period and looking forward to purchase the software as it really fits me needs.

I have two monitors on 1 gpu both connected via hdmi

Currently I have 2 issues which are really critical to me:
1) TeamViewer does not work while Aster in enabled. The program opens fine, but my ID is not showing and I can't connect to other IDs(it is just hanging on connecting) Teamviwer version is 15.7.6
2) Screen timeout does not work on any of my monitors. Windows setting is getting ignored. The screens go down after 15 sec no mater what I do.

Please advise, thank you

 
Posted : 10/07/2020 5:35 pm
(@psychrabi)
Posts: 104
Estimable Member
 

Instead of teamviewer, try using Anydesk (Do not install, just run) or Prasec (can install, use same account to connect back from remote pc)

as for the screentimeout, try set "Screensaver" option to set as well as power option set "turn off monitor after" to never in windows power options.

 
Posted : 12/10/2020 7:22 pm
(@danialryder)
Posts: 1
New Member
 

Thanks guys. It was helpful

 
Posted : 26/10/2020 1:47 am
(@andyhilton27)
Posts: 1
New Member
 

A complete search of the internet has found these results: some issue is the most popular phrase on the web.

 
Posted : 02/11/2020 6:01 pm
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